Job Description

Summary:

  • Minimum of 2 years' experience.
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Assist in providing exemplary guest services, including reservations and recommendations.
  • Maintain clear communication with guests, addressing inquiries promptly and professionally.
  • Stay informed about local attractions to provide accurate and timely information.
  • Support logistical tasks such as arranging transportation and handling guest requests.
  • Collaborate with the concierge team and other departments for seamless service.
  • Assist in providing specialized services to VIP guests for an exceptional stay.
  • Handle administrative duties, including maintaining guest records and reservations.
  • Contribute to maintaining high standards of cleanliness and presentation.

Requirements:

  • Commitment to excellent customer service.
  • Effective communication skills with a friendly demeanor.
  • Familiarity with local attractions in Hong Kong is advantageous.
  • Team player with adaptability to a dynamic hotel environment.
  • Maintain a polished appearance in line with St. Regis standards.

Other job listings with this company

Full-Time, Half-time
HKD 18,000 - HKD 19,000 /mo
Wan Chai, Hong Kong
Posted 2 months ago
Save
Job Description

Summary:

  • Minimum of 2 years' experience.
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Assist in providing exemplary guest services, including reservations and recommendations.
  • Maintain clear communication with guests, addressing inquiries promptly and professionally.
  • Stay informed about local attractions to provide accurate and timely information.
  • Support logistical tasks such as arranging transportation and handling guest requests.
  • Collaborate with the concierge team and other departments for seamless service.
  • Assist in providing specialized services to VIP guests for an exceptional stay.
  • Handle administrative duties, including maintaining guest records and reservations.
  • Contribute to maintaining high standards of cleanliness and presentation.

Requirements:

  • Commitment to excellent customer service.
  • Effective communication skills with a friendly demeanor.
  • Familiarity with local attractions in Hong Kong is advantageous.
  • Team player with adaptability to a dynamic hotel environment.
  • Maintain a polished appearance in line with St. Regis standards.
Shift Preferences

The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.

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The St Regis Hong Kong
Wan Chai - Hong Kong
Hotels, Resort & Apartments, 5 Stars
About Us

WELCOME TO THE ST. REGIS HONG KONG

 

Redefining hospitality on Hong Kong Island

 

Reflecting the unique vision of St. Regis through the eyes of interior designer André Fu, our hotel on Hong Kong Island is a curated mansion in the heart of Wan Chai district that masterfully blends creative architecture, diverse cultures and timeless elegance. Our luxury hotel is home to a two MICHELIN starred French restaurant helmed by Chef Olivier Elzer and a two MICHELIN starred Chinese restaurant headed by Chef Hung Chi-Kwong. The Drawing Room hosts traditional Afternoon Teas with all-day international dining while The St. Regis Bar crafts signature cocktails inspired by a tale of two cities Hong Kong and New York. East meets West in our thoughtfully designed, five-star hotel rooms while panoramic views of the harbor are available to those who upgrade to our select hotel suites. At The St. Regis Hong Kong, discerning expertise and bespoke indulgence provide you with the key to an exquisite stay in Wan Chai district.

 

Address & Website
Address

26 Harbour Rd, Wan Chai, Hong Kong

Website
https://www.marriott.com/en-us/hotels/hkgxr-the-st-regis-hong-kong/overview/
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