Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Provide personalized valet services to enhance guest experience.
- Handle packing, unpacking, garment care, and shoe shining.
- Coordinate with housekeeping for impeccable room presentation.
- Communicate effectively with guests, addressing requests promptly.
- Offer concierge services and serve as a knowledgeable resource.
- Provide VIP services for an elevated and memorable guest stay.
- Ensure high standards of cleanliness and orderliness.
- Collaborate with team members for seamless operations.
Requirements:
- Previous experience in luxury hotel butler or floor service roles.
- Strong commitment to exceptional customer service.
- Excellent communication skills; multilingual abilities are a plus.
- Attention to detail and effective problem-solving skills.
- Adaptability to changing guest needs and a dynamic hotel environment.
- Maintain a polished appearance in line with St. Regis standards.
Other job listings with this company
Full-Time, Half-time
HKD
19,000 -
HKD
20,000
/mo
Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Provide personalized valet services to enhance guest experience.
- Handle packing, unpacking, garment care, and shoe shining.
- Coordinate with housekeeping for impeccable room presentation.
- Communicate effectively with guests, addressing requests promptly.
- Offer concierge services and serve as a knowledgeable resource.
- Provide VIP services for an elevated and memorable guest stay.
- Ensure high standards of cleanliness and orderliness.
- Collaborate with team members for seamless operations.
Requirements:
- Previous experience in luxury hotel butler or floor service roles.
- Strong commitment to exceptional customer service.
- Excellent communication skills; multilingual abilities are a plus.
- Attention to detail and effective problem-solving skills.
- Adaptability to changing guest needs and a dynamic hotel environment.
- Maintain a polished appearance in line with St. Regis standards.
The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.
| Shift | Time | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| Morning | --:-- to --:-- | |||||||
| Afternoon | --:-- to --:-- | |||||||
| Evening | --:-- to --:-- | |||||||
| Overnight | --:-- to --:-- | |||||||
| Hours per week | 0 | |||||||
Other job listings with this company
• Hotels, Resort & Apartments, 5 Stars
1000+
Employees
WELCOME TO THE ST. REGIS HONG KONG
Redefining hospitality on Hong Kong Island
Reflecting the unique vision of St. Regis through the eyes of interior designer André Fu, our hotel on Hong Kong Island is a curated mansion in the heart of Wan Chai district that masterfully blends creative architecture, diverse cultures and timeless elegance. Our luxury hotel is home to a two MICHELIN starred French restaurant helmed by Chef Olivier Elzer and a two MICHELIN starred Chinese restaurant headed by Chef Hung Chi-Kwong. The Drawing Room hosts traditional Afternoon Teas with all-day international dining while The St. Regis Bar crafts signature cocktails inspired by a tale of two cities Hong Kong and New York. East meets West in our thoughtfully designed, five-star hotel rooms while panoramic views of the harbor are available to those who upgrade to our select hotel suites. At The St. Regis Hong Kong, discerning expertise and bespoke indulgence provide you with the key to an exquisite stay in Wan Chai district.
Address
26 Harbour Rd, Wan Chai, Hong Kong
