Privacy Statement, Cookie Policy and Terms and Conditions

Updated as of 1 Sept 2023

Lazybird

A. PRIVACY STATEMENT

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices, please contact info@lazybird.com. This privacy notice describes how we might use your information if you:

• Visit our website at http://www.lazybird.com
• Engage with us in other related way.

Lazybird with registered office at 9C, Ho Lee Commercial Building, 38 D’Aguilar Street, Central, Hong Kong, owns and operates the online jobs platform http://www.lazybird.com (the “Website”). Lazybird and http://www.lazybird.com herein connectively known as “We”, “Us” or “Our”.

We are an online platform aggregator of hospitality related job listings and contents. We collect and use your personal data base on our legitimate business model relating to online recruitment. For the undertaking of our business, We collect the personal data of Our User(s) (“Candidate”, “Job Seeker”, “Talent”, “Client”, “Customer”, “Employer” or “Recruiter”). Where you register as a Website User, the personal information submitted by the User to Us through the Website is govern by Our Privacy Statement.

The Website’s Privacy Statement and terms & conditions set out the basis in which We use and manage your data. We will never sell or share personal data except as described in this Privacy Statement. Please read the following carefully to ensure you fully understand Our Privacy Statement.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our website is at your own risk. You should only access the Website within a secure environment.

We process personal information in a way that is compatible with, and relevant to Our business purpose for which your personal data was collected. We take reasonable efforts to ensure that all personal data is dependable for its intended use and is kept accurate, secure from loss, alteration, misuse, and unauthorised access. Access to User personal data is limited to those with legitimate need and authorised by Us. All Our staff and authorised service contractors with access to User data are subject to confidentiality.

To prevent unauthorized access to data, we utilise encryption, User identity verification technology, encrypt transmission, and have electronic, physical, and administrative procedures to safeguard data. User should be aware We cannot guarantee there will be no unauthorised access to User personal data and therefore in such case We are not responsible for any unauthorized use of User personal data by third parties.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our Website registered Employers, products and Services, when you participate in activities such as by searching, inquiring and applying posted jobs to Employers, posting messages in our online inquiry forms, MailBox or entering or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website and the choices you make and the products and features you use.

We may collect and process the following types of information provided by User:

• Information needed to set-up a User account
• Information from User’s Profile Setting that allows User to apply, save or share jobs posts, such information may include all media files such as photograph and video
• Information relating to User job application status required by Employer to track progress
• Information from other platforms (example LinkedIn) or media that User provide to Us through links.
• Information from a third party authorised by User to share your personal information such as referees.
• Information from Single Sign-on such as Facebook Connect.
• Information from social media and Web-apps such as “Share” and “Like”. The use of these features which may be hosted by a third party and are governed by their own privacy policy.
• Information from Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument.
• Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data such as information about your device's location. How much information we collect depends on the type and settings of the device you use to access the website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

How We Use Your Data

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract or service with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
• To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at info@lazybird.com and be sure to include your name, testimonial location, and contact information.
• Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
• To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• Fulfil and manage your orders. We may use your information to fulfil and manage your orders such as job searches, inquiries and applications with Employer Users, payments, returns, and exchanges made through the Website.
• To respond to User inquiries/offer support to Users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
• Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, job postings, and to evaluate and improve our Website products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.

When you apply for a job on the Website or set your Personal Profile setting as “Open to Opportunities” your application and other relevant information may be shared or open to relevant Employer(s) who may retain your personal data and may also collect data from Us in respect of your application or in accordance with your personal privacy setting allows for. Any use by the Employer of your data will be in accordance with the Employer’s adherence to Our Privacy Policy. We and the Employers may also use your personal data for:

• any services that you subscribe to from the Website such as job alerts and recommendations
• communication purposes in respect of the recruitment process
• administration of Website including but not limited to troubleshooting, analysis, testing, security, and enhancements
• the measurement of advertising performance, and to deliver relevant advertising or content of interest to you, if you have given specific consent for this

You may re-set your consent level at any time by changing your Website’s personal setting.

AI Profiling & Aggregate Information

We may use AI technology for matching your profile preference to jobs or Employers and partially automate the matching process, but Candidate selection rest with the Employer. Technical data based on your personal data are aggregated and may include but not limited to User’s general usage of the Website and services, such as tracking your usage, frequency of visits, type of jobs browsed and applied, Internet protocol address, your login information, browser type and version, URL, Website clickstream, traffic data, location data, and other communication and correspondence.

Share Job Postings with Non-Registered Users

User may share job postings to non-registered Website users. We do not use, nor process such third-party information.

Disclosure of Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Who will your information be shared with?

We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact.

• Website registered Employer Users including branch users to which you make inquiries to and apply posted jobs
• Cloud Computing Services
• Communication & Collaboration Tools
• Data Analytics Services
• Data Storage Service Providers
• Payment Processors
• Performance Monitoring Tools
• Testing Tools
• User Account Registration & Authentication Services
• Website Hosting Service Providers
• Ad Networks
• Affiliate Marketing Programs
• Government Entities

Storage of Personal Data

The personal data that We collect from Users and the website process may be stored on our own servers or transferred to authorised service providers and stored on such provider’s servers at destination outside Hong Kong, SAR. All authorised service providers are subject to Our Data Processor Agreement, designed to help safeguard your privacy rights and any misuse of your personal data. By submitting your personal data, you agree to this transfer, storing or processing.

How Long We Keep Your Personal Data

We hold and store all personal data if User remain a registered user of the Website. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose, with the exception of 30 days administrative period, in this notice will require us keeping your personal information for longer than the period of time in which users have an account and service subscription with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your personal information can be updated and deleted by User written request to Us.

Tracking Technologies

The Website and Our official contractors use tracking technologies such as cookies, beacons, tags, scripts, and Local Storage Objects for the purpose of aggregated analysis of Users’ Website usage behaviour, trends, and demographics. User’s online browsing activities and interests may be tracked to determine User’s preferences and interests. Users have option to reject cookies.

Your Rights

Under The Personal Data (Privacy) Ordinance of Hong Kong, Users have the following rights to:

Request to review your personal data and other personal information held.

Request correction of any of your personal data held by Us.

Request to delete any of your personal data

Change your privacy setting and or consent level to specific personal data processing such as omit your participation in any direct marketing.

Users should note, to exercise your Rights for personal data held by the Website’s Employers, you need to contact such Employers directly. The Website may contain links to websites of our partners, advertisers, and affiliates. These external websites have their own privacy policies and We do not accept any responsibility or liability for these policies.

Changes to our privacy notice 

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail.

How Can you contact us about this Notice?

If you have questions or comments about this notice, you may email us at info@lazybird.com or by post to:

Lazybird Limited

9C, Ho Lee Commercial Building

38 D' Aguilar Street

Central, Hong Kong