Job Description
Summary:
- Minimum of 3 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Oversee concierge services for exceptional guest experiences.
- Support and guide the concierge team in daily operations.
- Handle guest inquiries and build positive relationships.
- Stay informed on local attractions and coordinate guest services.
- Assist in training and development of the concierge team.
- Ensure service quality and address guest concerns promptly.
- Collaborate with other departments for seamless guest experiences.
Requirements:
- Substantial experience in concierge services, with leadership roles.
- Commitment to exceptional customer service.
- Excellent communication skills; multilingual abilities preferred.
- In-depth knowledge of local attractions and events.
- Strong leadership and adaptability in a dynamic environment.
- Polished and professional appearance aligned with St. Regis standards.
- Effective problem-solving skills.
Other job listings with this company
Full-Time
HKD
32,000 -
HKD
35,000
/mo
Job Description
Summary:
- Minimum of 3 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Oversee concierge services for exceptional guest experiences.
- Support and guide the concierge team in daily operations.
- Handle guest inquiries and build positive relationships.
- Stay informed on local attractions and coordinate guest services.
- Assist in training and development of the concierge team.
- Ensure service quality and address guest concerns promptly.
- Collaborate with other departments for seamless guest experiences.
Requirements:
- Substantial experience in concierge services, with leadership roles.
- Commitment to exceptional customer service.
- Excellent communication skills; multilingual abilities preferred.
- In-depth knowledge of local attractions and events.
- Strong leadership and adaptability in a dynamic environment.
- Polished and professional appearance aligned with St. Regis standards.
- Effective problem-solving skills.
• Hotels, Resort & Apartments, 5 Stars
0
Followers
1000+
Employees
WELCOME TO THE ST. REGIS HONG KONG
Redefining hospitality on Hong Kong Island
Reflecting the unique vision of St. Regis through the eyes of interior designer André Fu, our hotel on Hong Kong Island is a curated mansion in the heart of Wan Chai district that masterfully blends creative architecture, diverse cultures and timeless elegance. Our luxury hotel is home to a two MICHELIN starred French restaurant helmed by Chef Olivier Elzer and a two MICHELIN starred Chinese restaurant headed by Chef Hung Chi-Kwong. The Drawing Room hosts traditional Afternoon Teas with all-day international dining while The St. Regis Bar crafts signature cocktails inspired by a tale of two cities Hong Kong and New York. East meets West in our thoughtfully designed, five-star hotel rooms while panoramic views of the harbor are available to those who upgrade to our select hotel suites. At The St. Regis Hong Kong, discerning expertise and bespoke indulgence provide you with the key to an exquisite stay in Wan Chai district.
Address
26 Harbour Rd, Wan Chai, Hong Kong
