Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Responsibilities:
Checking guests in and out.
Receiving and managing reservations made online and telephonically.
Verifying guests' payment methods during check-in.
Assigning rooms to guests and informing them of any specials offered by the hotel.
Organizing transport services for guests at their request.
Providing guests with information about the hotel.
Keeping abreast of attractions that may be of interest to guests.
Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Requirements:
High school qualification or equivalent.
Previous hospitality experience would be advantageous.
Strong written and verbal communication skills.
Well-presented and professional appearance.
Competency with Microsoft Office.
Ability to learn on the job.
Excellent customer service skills.
Must have flexible hours.
Other job listings with this company
Half-time, Morning, Afternoon
HKD
18,000 -
HKD
20,000
/mo
hrs/wk
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Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Responsibilities:
Checking guests in and out.
Receiving and managing reservations made online and telephonically.
Verifying guests' payment methods during check-in.
Assigning rooms to guests and informing them of any specials offered by the hotel.
Organizing transport services for guests at their request.
Providing guests with information about the hotel.
Keeping abreast of attractions that may be of interest to guests.
Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Requirements:
High school qualification or equivalent.
Previous hospitality experience would be advantageous.
Strong written and verbal communication skills.
Well-presented and professional appearance.
Competency with Microsoft Office.
Ability to learn on the job.
Excellent customer service skills.
Must have flexible hours.
The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.
| Shift | Time | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| Morning | 7:30 to 12:30 | |||||||
| Afternoon | 13:00 to 18:00 | |||||||
| Evening | --:-- to --:-- | |||||||
| Overnight | --:-- to --:-- | |||||||
| Hours per week | 50 | |||||||
Other job listings with this company
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Employees
HotelsHR Group
HotelsHR is an executive search firm specializing in the hospitality industry. Since our establishment in 2001, we have established ourselves as a leading hospitality recruiter in the Asia Pacific region. Throughout the years, we have earned the trust of renowned hotel groups, resorts, restaurants, and private clubs, who have chosen us as their preferred partner.
With a track record of helping numerous candidates fulfill their career aspirations through our client partnerships, we take great pride in our ability to connect clients and candidates based on talent fit, personality traits, and leadership style.
Headquartered in Hong Kong, HotelsHR operates branch offices in Beijing, Singapore, and Kuala Lumpur. We have three dedicated recruitment divisions that offer specialised services in Senior Management, Recruitment Outsourcing (RPO), and Graduate Placement. Our primary commitment is to provide the hospitality industry with exceptional talent and support our clients in achieving their business goals.
Address
Suite 9C, Ho Lee Commercial Building, 38-44 D’Aguilar Street, Lan Kwai Fong, Central, Hong Kong
