Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
We are looking for Captain for our club restaurant, responsible for customer satisfaction and providing flawless service to guests. Shift starts at 5:00 pm until closing (~2:00 am)
Responsibilities:
- Minimum of 2 years’ experience in F&B or Hotel operation, with WSET qualification is an advantage
- Greet and seat guests promptly, ensuring efficient service and providing menus.
- Supervise dining room operations, including reservations, seating arrangements, and table turnover.
- Train and supervise servers, ensuring adherence to service standards and providing guidance.
- Assist in taking orders, serving food and beverages, and promptly addressing guest inquiries or concerns.
- Coordinate with kitchen staff to ensure timely food delivery and maintain high-quality standards.
Requirements:
- Proven experience as a Restaurant Captain or in a similar supervisory role in the hospitality industry.
- Strong knowledge of food and beverage service principles, including wine pairing and menu descriptions.
- Excellent customer service and communication skills, with the ability to interact professionally with guests.
- Ability to lead and motivate a team, promoting a positive and professional work environment.
- Exceptional organizational and multitasking abilities to handle a fast-paced dining environment.
Benefits:
- Attractive package
- Staff purchase discounts
- 8 days' annual leave
- 5 days work week
- No split shift
- Meal allowance
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
We are looking for Captain for our club restaurant, responsible for customer satisfaction and providing flawless service to guests. Shift starts at 5:00 pm until closing (~2:00 am)
Responsibilities:
- Minimum of 2 years’ experience in F&B or Hotel operation, with WSET qualification is an advantage
- Greet and seat guests promptly, ensuring efficient service and providing menus.
- Supervise dining room operations, including reservations, seating arrangements, and table turnover.
- Train and supervise servers, ensuring adherence to service standards and providing guidance.
- Assist in taking orders, serving food and beverages, and promptly addressing guest inquiries or concerns.
- Coordinate with kitchen staff to ensure timely food delivery and maintain high-quality standards.
Requirements:
- Proven experience as a Restaurant Captain or in a similar supervisory role in the hospitality industry.
- Strong knowledge of food and beverage service principles, including wine pairing and menu descriptions.
- Excellent customer service and communication skills, with the ability to interact professionally with guests.
- Ability to lead and motivate a team, promoting a positive and professional work environment.
- Exceptional organizational and multitasking abilities to handle a fast-paced dining environment.
Benefits:
- Attractive package
- Staff purchase discounts
- 8 days' annual leave
- 5 days work week
- No split shift
- Meal allowance
Club Bâtard:
Revered as the most anticipated food and beverage launch of 2024 in the region, Club Bâtard is a prestigious members-only wine club nestled in the historic Pedder Building in Central, Hong Kong. Spanning across three connecting floors and hosting four compelling F&B concepts, the club will be home to Hong Kong’s most extensive wine collection.
Club Bâtard is dedicated to nurturing a team of passionate and accomplished service professionals with the necessary mindset and experience to serve our exclusive members.
The management of Club Bâtard is committed to creating an environment that not only sets new standards for service excellence but also prioritizes the well-being of our team members. By embracing progressive HR practices that prioritize work-life balance, our aim is to foster a sustainable and harmonious workplace that empowers our team with the flexibility and support they need to thrive both professionally and personally.