Summary:

• Minimum of 10 years' experience
• Education Level: Degree or above
• Cantonese, English, Putonghua

Job Brief:

We are looking for an organized and goal-oriented Restaurant General Manager to oversee the running of our restaurant. The Restaurant General Manager is responsible for finding suitable staff and training them, keeping a record of all income and expenses, and working with kitchen staff to develop a menu.

To be successful as a Restaurant General Manager you should have excellent communication skills and a passion for customer service. 

Responsibilities:

• Manage the overall operations of the prestige Chinese restaurant, including dining room service, staff management, and guest satisfaction.
• Ensure the highest standards of food quality, presentation, and service are maintained in line with the restaurant's high-end standard.
• Supervise and train restaurant staff to deliver exceptional hospitality and uphold the restaurant's reputation.
• Develop and implement strategies to drive revenue, increase customer satisfaction, and maintain operational efficiency.
• Collaborate with the culinary team to create seasonal menus and special dining experiences that showcase authentic Chinese cuisine.
• Handle guest inquiries, feedback, and complaints in a professional and timely manner to ensure a positive dining experience.

Requirements:

• Previous experience as a restaurant manager in a Michelin-starred or high-end Chinese restaurant.
• Strong leadership and interpersonal skills to lead and motivate a team of service professionals.
• In-depth knowledge of Chinese cuisine, dining etiquette, and wine pairing.
• Excellent communication and customer service skills with a focus on creating memorable dining experiences.
• Ability to work in a fast-paced environment and maintain composure under pressure.
• Flexibility to work evenings, weekends, and holidays as required in the restaurant industry.