Job Description
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Job Summary
- Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction.
- Take and confirm reservations and cancellations.
- Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities.
- Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.
- Contact appropriate individual or department as necessary to resolve guest requests.
Other job listings with this company
Full-Time,
Negotiable
Job Description
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Job Summary
- Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction.
- Take and confirm reservations and cancellations.
- Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities.
- Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.
- Contact appropriate individual or department as necessary to resolve guest requests.
Other job listings with this company
• Hotels, Resort & Apartments, 4 Stars
500 - 999
Employees
WELCOME TO RENAISSANCE HONG KONG HARBOUR VIEW HOTEL
DISCOVER HONG KONG ISLAND FROM OUR WAN CHAI HOTEL
Step into Renaissance Hong Kong Harbour View Hotel where every moment transforms into an extraordinary experience. With a great location in vibrant Wan Chai our hotel places all of Hong Kong Island at your fingertips for a business trip or family holiday. We are also attached to the Convention and Exhibition Centre. Settle into your modern hotel room or suite with a view of either our lush gardens, our shimmering outdoor pool or famous Victoria Harbour. Enjoy thoughtful perks like complimentary WiFi, comfortable bedding, a flat-screen TV and a marble bathroom. You will be delighted by our fantastic hotel amenities such as exquisite cuisine at the award-winning Dynasty restaurant, a tennis court and a 24 hour fitness center. Select our hotel to host your event in Wan Chai and benefit from stately ballroom venue space, seasoned planning and catering teams and an accessible location. Trust Renaissance Hong Kong Harbour View Hotel to provide you with what you need for a memorable experience.
Address
Hong Kong Convention And Exhibition Centre, 1 Harbour Rd, Wan Chai, Hong Kong
