Job Description
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Assist guests with spa-related inquiries, bookings, and orientation.
- Greet and assist fitness center guests, ensuring a welcoming environment.
- Maintain cleanliness and orderliness in the spa reception, locker rooms, and relaxation areas.
- Monitor equipment, towels, and amenities in the fitness area.
- Promote spa treatments, packages, and retail products.
- Encourage guests to explore fitness classes and personal training sessions.
- Ensure safety protocols are followed.
- Regularly sanitize fitness equipment and spa facilities.
- Anticipate guest needs and provide assistance.
- Offer basic guidance on fitness equipment usage.
- Uphold The Ritz-Carlton’s reputation for exceptional service.
- Follow company policies and maintain a professional appearance.
Requirements:
- High school diploma or equivalent.
- Previous experience in customer service, spa, or fitness center preferred.
- Effective communication and interpersonal skills.
- Attention to detail and problem-solving abilities.
- Physical stamina (standing, walking) for extended periods.
Other job listings with this company
Full-Time
HKD
16,000 -
HKD
17,000
/mo
Job Description
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Assist guests with spa-related inquiries, bookings, and orientation.
- Greet and assist fitness center guests, ensuring a welcoming environment.
- Maintain cleanliness and orderliness in the spa reception, locker rooms, and relaxation areas.
- Monitor equipment, towels, and amenities in the fitness area.
- Promote spa treatments, packages, and retail products.
- Encourage guests to explore fitness classes and personal training sessions.
- Ensure safety protocols are followed.
- Regularly sanitize fitness equipment and spa facilities.
- Anticipate guest needs and provide assistance.
- Offer basic guidance on fitness equipment usage.
- Uphold The Ritz-Carlton’s reputation for exceptional service.
- Follow company policies and maintain a professional appearance.
Requirements:
- High school diploma or equivalent.
- Previous experience in customer service, spa, or fitness center preferred.
- Effective communication and interpersonal skills.
- Attention to detail and problem-solving abilities.
- Physical stamina (standing, walking) for extended periods.
• Hotels, Resort & Apartments, 5 Stars
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Followers
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Welcome to The Ritz-Carlton, Hong Kong
HIGHEST HOTEL IN THE WORLD AT THE RITZ-CARLTON, HONG KONG
Situated in the heart of Kowloon in Tsim Sha Tsui ten minutes to Central business district in Hong Kong Island by taking the Mass Transit Railway. The Ritz-Carlton, Hong Kong is conveniently located atop of Elements Shopping Mall, with upscale luxury fashion brands, Chinese and Western dining options, movie theatre, China coach terminus bus station from Hong Kong to Shenzhen airport in China. The Ritz-Carlton, Hong Kong occupies from 102/F - 118/F of the International Commerce Centre. All of the rooms and suites are with spectacular views of Hong Kong skyline; looking out to the Hong Kong city, harbour or Victoria Harbour view at 490 metres above sea level. The six dining venues at The Ritz-Carlton, Hong Kong offers Michelin-star dining experience in Hong Kong from authentic Chinese at Tin Lung Heen, innovative Italian fine dining at Tosca, lunch and dinner buffet at Cafe 103 buffet breakfast, signature afternoon tea, evening cocktails at The Lounge and Bar DJ parties and tapas at Ozone located on 118 F.
