Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Handles any guest inquiries regarding the city, restaurants, events, and attractions
  • Assists guests on transportation and flight arrangements
  • Handles all incoming couriers and mails on behalf of our guests
  • Ensures the highest degree of guest satisfaction which is well reflected in Forbes, LQA and The Peninsula Service Principles

Requirements:

  • Minimum of two years' experience in the hospitality industry
  • Hands-on experience with MS Office and PMS systems
  • Excellent in spoken and written English and Chinese
  • Excellent customer interaction skills
  • Passionate for luxury and service

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Full-Time
HKD 21,000 - HKD 22,500 /mo
Yau Tsim Mong, Hong Kong
Posted 1 week ago
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Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Handles any guest inquiries regarding the city, restaurants, events, and attractions
  • Assists guests on transportation and flight arrangements
  • Handles all incoming couriers and mails on behalf of our guests
  • Ensures the highest degree of guest satisfaction which is well reflected in Forbes, LQA and The Peninsula Service Principles

Requirements:

  • Minimum of two years' experience in the hospitality industry
  • Hands-on experience with MS Office and PMS systems
  • Excellent in spoken and written English and Chinese
  • Excellent customer interaction skills
  • Passionate for luxury and service
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The Ritz-Carlton, Hong Kong
Yau Tsim Mong - Hong Kong
Hotels, Resort & Apartments, 5 Stars
About Us

Welcome to The Ritz-Carlton, Hong Kong

HIGHEST HOTEL IN THE WORLD AT THE RITZ-CARLTON, HONG KONG

Situated in the heart of Kowloon in Tsim Sha Tsui ten minutes to Central business district in Hong Kong Island by taking the Mass Transit Railway. The Ritz-Carlton, Hong Kong is conveniently located atop of Elements Shopping Mall, with upscale luxury fashion brands, Chinese and Western dining options, movie theatre, China coach terminus bus station from Hong Kong to Shenzhen airport in China. The Ritz-Carlton, Hong Kong occupies from 102/F - 118/F of the International Commerce Centre. All of the rooms and suites are with spectacular views of Hong Kong skyline; looking out to the Hong Kong city, harbour or Victoria Harbour view at 490 metres above sea level. The six dining venues at The Ritz-Carlton, Hong Kong offers Michelin-star dining experience in Hong Kong from authentic Chinese at Tin Lung Heen, innovative Italian fine dining at Tosca, lunch and dinner buffet at Cafe 103 buffet breakfast, signature afternoon tea, evening cocktails at The Lounge and Bar DJ parties and tapas at Ozone located on 118 F.

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