Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Greet guests upon arrival and departure.
  • Assist with check-ins and check-outs during overnight shifts.
  • Provide a warm and welcoming experience.
  • Assist guests with their luggage, including loading and unloading.
  • Safely transport luggage to and from guest rooms.
  • Coordinate with other staff members to ensure efficient service.
  • Guest Information and Assistance:
  • Provide information about hotel amenities, dining options, and local attractions.
  • Address guest inquiries and special requests.
  • Deliver mail and messages to guest rooms.
  • Maintain a secure and organized bellstand area.
  • Coordinate with security and management as needed.
  • Follow safety protocols during late-night shifts.

Requirements:

  • Excellent communication and interpersonal skills.
  • Attention to detail and multitasking abilities.
  • Ability to work overnight shifts.

Other job listings with this company

Full-Time, Half-time
HKD 17,000 - HKD 19,000 /mo
Yau Tsim Mong, Hong Kong
Posted 1 week ago
Save
Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Greet guests upon arrival and departure.
  • Assist with check-ins and check-outs during overnight shifts.
  • Provide a warm and welcoming experience.
  • Assist guests with their luggage, including loading and unloading.
  • Safely transport luggage to and from guest rooms.
  • Coordinate with other staff members to ensure efficient service.
  • Guest Information and Assistance:
  • Provide information about hotel amenities, dining options, and local attractions.
  • Address guest inquiries and special requests.
  • Deliver mail and messages to guest rooms.
  • Maintain a secure and organized bellstand area.
  • Coordinate with security and management as needed.
  • Follow safety protocols during late-night shifts.

Requirements:

  • Excellent communication and interpersonal skills.
  • Attention to detail and multitasking abilities.
  • Ability to work overnight shifts.
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The Ritz-Carlton, Hong Kong
Yau Tsim Mong - Hong Kong
Hotels, Resort & Apartments, 5 Stars
About Us

Welcome to The Ritz-Carlton, Hong Kong

HIGHEST HOTEL IN THE WORLD AT THE RITZ-CARLTON, HONG KONG

Situated in the heart of Kowloon in Tsim Sha Tsui ten minutes to Central business district in Hong Kong Island by taking the Mass Transit Railway. The Ritz-Carlton, Hong Kong is conveniently located atop of Elements Shopping Mall, with upscale luxury fashion brands, Chinese and Western dining options, movie theatre, China coach terminus bus station from Hong Kong to Shenzhen airport in China. The Ritz-Carlton, Hong Kong occupies from 102/F - 118/F of the International Commerce Centre. All of the rooms and suites are with spectacular views of Hong Kong skyline; looking out to the Hong Kong city, harbour or Victoria Harbour view at 490 metres above sea level. The six dining venues at The Ritz-Carlton, Hong Kong offers Michelin-star dining experience in Hong Kong from authentic Chinese at Tin Lung Heen, innovative Italian fine dining at Tosca, lunch and dinner buffet at Cafe 103 buffet breakfast, signature afternoon tea, evening cocktails at The Lounge and Bar DJ parties and tapas at Ozone located on 118 F.

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