Job Description
Summary:
- Minimum of 1 year's experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Answer guest calls promptly and courteously.
- Provide information and assistance regarding hotel services.
- Handle reservations, inquiries, and complaints efficiently.
- Maintain accurate records of guest interactions.
- Collaborate with other departments to fulfill guest needs.
Requirements:
- Previous call center or customer service experience preferred.
- Strong communication skills in English and Cantonese.
- Ability to multitask in a fast-paced environment.
- Proficiency in computer systems and reservation software.
- Flexible availability, including weekends and holidays.
Other job listings with this company
Full-Time, Half-time
HKD
16,000 -
HKD
20,000
/mo
Job Description
Summary:
- Minimum of 1 year's experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Answer guest calls promptly and courteously.
- Provide information and assistance regarding hotel services.
- Handle reservations, inquiries, and complaints efficiently.
- Maintain accurate records of guest interactions.
- Collaborate with other departments to fulfill guest needs.
Requirements:
- Previous call center or customer service experience preferred.
- Strong communication skills in English and Cantonese.
- Ability to multitask in a fast-paced environment.
- Proficiency in computer systems and reservation software.
- Flexible availability, including weekends and holidays.
The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.
| Shift | Time | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| Morning | --:-- to --:-- | |||||||
| Afternoon | --:-- to --:-- | |||||||
| Evening | --:-- to --:-- | |||||||
| Overnight | --:-- to --:-- | |||||||
| Hours per week | 0 | |||||||
Other job listings with this company
• Hotels, Resort & Apartments, 4 Stars
1000+
Employees
WELCOME TO RENAISSANCE HONG KONG HARBOUR VIEW HOTEL
DISCOVER HONG KONG ISLAND FROM OUR WAN CHAI HOTEL
Step into Renaissance Hong Kong Harbour View Hotel where every moment transforms into an extraordinary experience. With a great location in vibrant Wan Chai our hotel places all of Hong Kong Island at your fingertips for a business trip or family holiday. We are also attached to the Convention and Exhibition Centre. Settle into your modern hotel room or suite with a view of either our lush gardens, our shimmering outdoor pool or famous Victoria Harbour. Enjoy thoughtful perks like complimentary WiFi, comfortable bedding, a flat-screen TV and a marble bathroom. You will be delighted by our fantastic hotel amenities such as exquisite cuisine at the award-winning Dynasty restaurant, a tennis court and a 24 hour fitness center. Select our hotel to host your event in Wan Chai and benefit from stately ballroom venue space, seasoned planning and catering teams and an accessible location. Trust Renaissance Hong Kong Harbour View Hotel to provide you with what you need for a memorable experience.
Address
Hong Kong Convention And Exhibition Centre, 1 Harbour Rd, Wan Chai, Hong Kong
