Job Description
Responsibilities:
- Provide guest check-in/check-out services; handle payment and billings
- Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
- Build relationship with guests to delight and gain loyalty
- Process all guest requests and relay messages. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
- Process room reservations requests, changes, or cancellations when required
- Other duties as assigned by Supervisor
Requirements:
- Work on overnight shift
- Good spoken, written and reading ability in English, Cantonese and Mandarin
- Proactive, with strong communication and problem-solving skills
- Degree or diploma holder of Hospitality or related studies
- Previous hotel related working experience is preferable
- Candidates with more experience will be considered as (Assistant) Front Office Supervisor
Other job listings by this company
Full-Time / Job Sharing
HKD
20,000 -
HKD
23,000
/mo
Central & Western
,
Hong Kong SAR
Share
Job Description
Responsibilities:
- Provide guest check-in/check-out services; handle payment and billings
- Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
- Build relationship with guests to delight and gain loyalty
- Process all guest requests and relay messages. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
- Process room reservations requests, changes, or cancellations when required
- Other duties as assigned by Supervisor
Requirements:
- Work on overnight shift
- Good spoken, written and reading ability in English, Cantonese and Mandarin
- Proactive, with strong communication and problem-solving skills
- Degree or diploma holder of Hospitality or related studies
- Previous hotel related working experience is preferable
- Candidates with more experience will be considered as (Assistant) Front Office Supervisor
The start and end hours of shifts are negotiable between employers and job seekers. Benefits depend on the number of hours worked per week
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| Afternoon | ||||||
| Evening | ||||||
| Overnight | ||||||
Other job listings by this company
• Hotels, Resort & Apartments, 4 Stars
0
Followers
300+
Employees
WELCOME TO COURTYARD HONG KONG
Enjoy a stay at our hotel in Hong Kong, China
Whether you are visiting Hong Kong for business or pleasure, Courtyard by Marriott Hong Kong helps you move forward. Strategically nestled near the bustling Central Business District and the HKU station on the Island Line of the MTR subway, our hotel in Hong Kong, China offers unparalleled convenience. With out complimentary scheduled hotel shuttle bus service and excellent access to various public transportation options, your daily commute becomes effortless. Hong Kong International Airport (HKG) is a mere 40-minute drive away, while the West Kowloon High Speed Rail Station, connecting you to Mainland China, is just 10 minutes away. Intuitively designed, our Sai Ying Pun hotel offers a 12-person event room, Hong Kong travel packages and everything you need to stay ahead in Hong Kong Island, China. Rooms and suites include plush Marriott bedding, flat-screen LCD TVs, marble bathrooms and scenic views of Victoria Harbour. Upgrade to an Executive Level room for exclusive access to an Executive Lounge.
Hotel Address: 167 Connaught Road West, Hong Kong
酒店地址: 西營盤干諾道西167號 (水街)
Address
Countryard By Marriott Hong Kong, 167 Connaught Rd W, Sai Ying Pun, Hong Kong
