Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Begin. Belong. Become.

Do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities include:

  • Provide the highest standard of personalized service to all room guests and Executive Lounge guests
  • Provide Food & Beverage services in the Executive Lounge
  • Provide check-in/check-out services 
  • Anticipate and address guests' service needs, and respond to any questions from guests
  • Build relationship with guests to delight and gain loyalty
  • Other duties as assigned by Supervisor

Requirements include:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Proactive, with strong communication and problem-solving skills
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable
  • Candidates with more experience will be considered as Senior Guest Relations Officer

Other job listings with this company

Full-Time
HKD 18,500 - HKD 20,500 /mo
Central & Western, Hong Kong
Posted 8 months ago
Save
Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Begin. Belong. Become.

Do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities include:

  • Provide the highest standard of personalized service to all room guests and Executive Lounge guests
  • Provide Food & Beverage services in the Executive Lounge
  • Provide check-in/check-out services 
  • Anticipate and address guests' service needs, and respond to any questions from guests
  • Build relationship with guests to delight and gain loyalty
  • Other duties as assigned by Supervisor

Requirements include:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Proactive, with strong communication and problem-solving skills
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable
  • Candidates with more experience will be considered as Senior Guest Relations Officer
Set up Job Alerts
Stay updated with new job listings that match your preferences.

Other job listings with this company

Courtyard by Marriott Hong Kong
Central & Western - Hong Kong
Hotels, Resort & Apartments, 4 Stars
About Us

WELCOME TO COURTYARD HONG KONG

Enjoy a stay at our hotel in Hong Kong, China

 

Whether you are visiting Hong Kong for business or pleasure, Courtyard by Marriott Hong Kong helps you move forward. Strategically nestled near the bustling Central Business District and the HKU station on the Island Line of the MTR subway, our hotel in Hong Kong, China offers unparalleled convenience. With out complimentary scheduled hotel shuttle bus service and excellent access to various public transportation options, your daily commute becomes effortless. Hong Kong International Airport (HKG) is a mere 40-minute drive away, while the West Kowloon High Speed Rail Station, connecting you to Mainland China, is just 10 minutes away. Intuitively designed, our Sai Ying Pun hotel offers a 12-person event room, Hong Kong travel packages and everything you need to stay ahead in Hong Kong Island, China. Rooms and suites include plush Marriott bedding, flat-screen LCD TVs, marble bathrooms and scenic views of Victoria Harbour. Upgrade to an Executive Level room for exclusive access to an Executive Lounge.

Hotel Address: 167 Connaught Road West, Hong Kong 
酒店地址: 西營盤干諾道西167號 (水街)

 

Address & Website
Company Video
Map
All job listings with this group