Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  1. Coordinate daily front-of-house operations, assigning tasks for efficient service.
  2. Welcome guests, assist with seating, and ensure a high level of customer satisfaction.
  3. Take and relay accurate guest orders, coordinating with the kitchen for timely delivery.
  4. Lead and motivate waitstaff, conduct pre-shift briefings, and uphold service standards.
  5. Upsell menu items and provide recommendations for food and beverage pairings.
  6. Monitor dish presentation and quality, addressing issues promptly.
  7. Manage reservations, ensuring efficient table turnover and accommodating special requests.
  8. Collaborate with kitchen, bar, and management for a cohesive dining experience.

Requirements:

  1. Previous experience in a Captain or similar supervisory role in upscale dining.
  2. Strong leadership and team management skills, with a customer-centric approach.
  3. In-depth menu knowledge and adaptability to changing restaurant dynamics.
Full-Time, Half-time
HKD 18,000 - HKD 28,000 /mo
Central & Western, Hong Kong
Posted 1 month ago
Save
Job Description

Summary:

  • Minimum of 2 years' experience
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  1. Coordinate daily front-of-house operations, assigning tasks for efficient service.
  2. Welcome guests, assist with seating, and ensure a high level of customer satisfaction.
  3. Take and relay accurate guest orders, coordinating with the kitchen for timely delivery.
  4. Lead and motivate waitstaff, conduct pre-shift briefings, and uphold service standards.
  5. Upsell menu items and provide recommendations for food and beverage pairings.
  6. Monitor dish presentation and quality, addressing issues promptly.
  7. Manage reservations, ensuring efficient table turnover and accommodating special requests.
  8. Collaborate with kitchen, bar, and management for a cohesive dining experience.

Requirements:

  1. Previous experience in a Captain or similar supervisory role in upscale dining.
  2. Strong leadership and team management skills, with a customer-centric approach.
  3. In-depth menu knowledge and adaptability to changing restaurant dynamics.
Shift Preferences

The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.

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Club Bâtard
Central & Western - Hong Kong
Member's Clubs & Entertainment, Dining Club
About Us

Club Bâtard:

Revered as the most anticipated food and beverage launch of 2024 in the region, Club Bâtard is a prestigious members-only wine club nestled in the historic Pedder Building in Central, Hong Kong. Spanning across three connecting floors and hosting four compelling F&B concepts, the club will be home to Hong Kong’s most extensive wine collection.

Club Bâtard is dedicated to nurturing a team of passionate and accomplished service professionals with the necessary mindset and experience to serve our exclusive members.

The management of Club Bâtard is committed to creating an environment that not only sets new standards for service excellence but also prioritizes the well-being of our team members. By embracing progressive HR practices that prioritize work-life balance, our aim is to foster a sustainable and harmonious workplace that empowers our team with the flexibility and support they need to thrive both professionally and personally.

Address & Website
Address

Pedder Building, 12 Pedder Street, Central, Hong Kong

Website
https://www.clubbatard.com/
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