Summary:

• Education Level: Secondary, Primary
• Cantonese, English, Putonghua

We are looking for Food Runner (Job Sharing) who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant. You are expected to assist Waiters and Waitresses maintain a clean environment for restaurant patrons throughout the dining experience. Working hours are Afternoon 12pm-4pm, and Evening 6pm-10pm, Monday to Friday. 

Responsibilities: 

• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
• Make sure families with young children get kids menus and special silverware sets

Requirements:

• Experience as a food runner or similar entry-level role in a restaurant
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Availability to work various shifts, including weekends
• Multi-tasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment
• Degree in hospitality or restaurant management is a plus