Job Description

Summary:

  • Minimum of 2 years' experience.
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. 
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. 
  • Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. 
  • Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. 
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. 

Requirements:

  • Diploma is Hospitality studies is important.
  • Hotel or hospitality background is a prerequisite.
  • Strong organizational and communication skills. Preferably fluent in Cantonese and English. Chinese fluency will be an advantage.
  • Attention to detail and ability to work well in a team.
  • Proficiency in relevant software and tools.

Other job listings with this company

Full-Time, Half-time
HKD 17,000 - HKD 21,000 /mo
Lantau & Outlaying Island, Hong Kong
Posted 6 months ago
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Job Description

Summary:

  • Minimum of 2 years' experience.
  • Education Level: Certificate, Diploma
  • Cantonese, English, Putonghua

Responsibilities:

  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. 
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. 
  • Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. 
  • Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. 
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. 

Requirements:

  • Diploma is Hospitality studies is important.
  • Hotel or hospitality background is a prerequisite.
  • Strong organizational and communication skills. Preferably fluent in Cantonese and English. Chinese fluency will be an advantage.
  • Attention to detail and ability to work well in a team.
  • Proficiency in relevant software and tools.
Shift Preferences

The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.

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Four Points by Sheraton Hong Kong, Tung Chung
Lantau & Outlaying Island - Hong Kong
Hotels, Resort & Apartments, 4 Stars
About Us

WELCOME TO FOUR POINTS BY SHERATON HONG KONG, TUNG CHUNG

 

Kick back and relax on Hong Kong’s Lantau Island

 

Find serenity at Four Points by Sheraton Hong Kong Tung Chung on Lantau Island, China. Ideal for business and leisure travelers, our hotel offers the local Best Brews craft beer program. Enjoy Tung Chung Kitchen's flavors or quick bites at the Harbor Lounge. Explore Lantau Island's trails, Citygate Outlets, Hong Kong Disneyland and the Ngong Ping 360 Cable Car, all just minutes away. Easy access to AsiaWorld-Expo, Hong Kong International Airport, Hong Kong-Zhuhai-Macao Bridge and Shenzhen Bay simplifies travel even more for business and leisure guests. Rest comfortably in our hotel rooms or suites after a day of adventure. Host memorable events with the help of our meeting planners. Discover travel reinvented at Four Points by Sheraton Hong Kong Tung Chung. Your unforgettable stay and extraordinary journey is made even more unforgettable and extraordinary when you take advantage of our exclusive hotel deals and vacation packages.

 

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