Job Description
Summary:
- Minimum of 3 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience.
- Involved in all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC.
- Partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.
Requirements:
- Degree or diploma in Hospitality Management or relevant studies
- Good spoken, written and reading ability in English, Cantonese and Mandarin
Other job listings with this company
Full-Time
HKD
25,000 -
HKD
30,000
/mo
Job Description
Summary:
- Minimum of 3 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience.
- Involved in all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC.
- Partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.
Requirements:
- Degree or diploma in Hospitality Management or relevant studies
- Good spoken, written and reading ability in English, Cantonese and Mandarin
Other job listings with this company
• Hotels, Resort & Apartments, 5 Stars
1000+
Employees
WELCOME TO HONG KONG SKYCITY MARRIOTT HOTEL
Explore Lantau Island from our hotel near Hong Kong Airport
Featuring a convenient location on the shores of the South China Sea on peaceful Lantau Island, Hong Kong SkyCity Marriott Hotel is an outstanding destination for business and leisure travel. Only five minutes from Hong Kong International Airport and Hong Kong-Zhuhai-Macao Bridge (Hong Kong Port), and directly connected to AsiaWorld-Expo, we offer an airport shuttle service for added convenience. Each of our spacious guest rooms and suites features premium amenities like plush bedding, a large LED TV, a stately marble bathroom, complimentary Wi-Fi, and an ergonomic, well-lit workspace. Savor delectable cuisine at one of our five on-site restaurants, find the essence of tranquility at our spa, or take a refreshing swim in our heated indoor pool. We are one of the well-known event destinations in the area; make use of 14 thoughtfully appointed venues offering over 13,000 square feet of function space. Maximize your time on Lantau Island at the Hong Kong SkyCity Marriott Hotel.
