Job Description
Summary:
- Minimum of 4 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
Responsible for daily room assignment following hotel's policy. Assign room according to guest request and preferences whenever possible to create WOW experiences for guests. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review, track and accommodate requests for room changes when possible and communicate status to appropriate staff. Verify and adjust billing for guests as well as secure valid payment. Conduct the duties in a courteous, safe and efficient manner, in accordance with W Hong Kong policies and procedures.
Requirements:
- Experience - 4 years of work experience in hotel front desk positions.
- Education - Bachelor degree in hospitality or relevant discipline.
- Language skills - Fluent in Cantonese, English and Mandarin.
- Technical/ functional competencies - Proficiency in Opera & POS system is a must.
- W Personality - Passionate, Playful, Audacious and Polished.
- W Look - Appear confident and well-groomed.
- You + You = W - Collaborate, embrace differences.
- Whatever/Whenever - Create the WOW experience as long as it's legal and moral.
- Get It Done… Make it Happen - Get things done along the way of your adventure with us.
Other job listings with this company
Full-Time
HKD
20,000 -
HKD
23,000
/mo
Job Description
Summary:
- Minimum of 4 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
Responsible for daily room assignment following hotel's policy. Assign room according to guest request and preferences whenever possible to create WOW experiences for guests. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review, track and accommodate requests for room changes when possible and communicate status to appropriate staff. Verify and adjust billing for guests as well as secure valid payment. Conduct the duties in a courteous, safe and efficient manner, in accordance with W Hong Kong policies and procedures.
Requirements:
- Experience - 4 years of work experience in hotel front desk positions.
- Education - Bachelor degree in hospitality or relevant discipline.
- Language skills - Fluent in Cantonese, English and Mandarin.
- Technical/ functional competencies - Proficiency in Opera & POS system is a must.
- W Personality - Passionate, Playful, Audacious and Polished.
- W Look - Appear confident and well-groomed.
- You + You = W - Collaborate, embrace differences.
- Whatever/Whenever - Create the WOW experience as long as it's legal and moral.
- Get It Done… Make it Happen - Get things done along the way of your adventure with us.
• Hotels, Resort & Apartments, 5 Stars
0
Followers
1000+
Employees
WELCOME TO W HONG KONG
GET IN THE MIX AT W HONG KONG, OUR WEST KOWLOON HOTEL
Go further at W Hong Kong. Our West Kowloon hotel redefines how you spend your time on the road. With our location near Kowloon Station, you have easy access to Airport Express, mainland China and Hong Kong's best sites and bites. Experience the city center at Tsim Sha Tsui or Central with a short drive or station stop. Connect with trendy destinations such as West Kowloon Cultural District, and when you return to our Kowloon luxury hotel, fuel up at Sing Yin Cantonese Dining with sumptuous Hong Kong cuisine prepared by Executive Chinese Chef Simon Wong. One of the highest rooftop pools in Hong Kong is our WET® Pool and Deck boasting electrifying views of the city and Victoria Harbour. For meetings, weddings and special events with extra punch and pizzazz, book our Great Room. Award-winning Bliss® Spa is our five-star amenity waiting to sweep you off your feet, while our rooms and suites do the same but in a different way. Keep it fun for the whole family with a pet-friendly hotel room at W Hong Kong.
Address
1 Austin Road West Kowloon Station, Hong Kong
