Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Other job listings with this company
Full-Time
Negotiable
Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Other job listings with this company
• Hotels, Resort & Apartments, 5 Stars
1000+
Employees
WELCOME TO W HONG KONG
GET IN THE MIX AT W HONG KONG, OUR WEST KOWLOON HOTEL
Go further at W Hong Kong. Our West Kowloon hotel redefines how you spend your time on the road. With our location near Kowloon Station, you have easy access to Airport Express, mainland China and Hong Kong's best sites and bites. Experience the city center at Tsim Sha Tsui or Central with a short drive or station stop. Connect with trendy destinations such as West Kowloon Cultural District, and when you return to our Kowloon luxury hotel, fuel up at Sing Yin Cantonese Dining with sumptuous Hong Kong cuisine prepared by Executive Chinese Chef Simon Wong. One of the highest rooftop pools in Hong Kong is our WET® Pool and Deck boasting electrifying views of the city and Victoria Harbour. For meetings, weddings and special events with extra punch and pizzazz, book our Great Room. Award-winning Bliss® Spa is our five-star amenity waiting to sweep you off your feet, while our rooms and suites do the same but in a different way. Keep it fun for the whole family with a pet-friendly hotel room at W Hong Kong.
Address
1 Austin Road West Kowloon Station, Hong Kong
