Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Provide exceptional and personalized guest services.
- Offer a wide range of concierge services, including reservations and local insights.
- Establish clear communication, addressing guest inquiries promptly.
- Stay informed about local attractions and provide personalized recommendations.
- Provide specialized services for VIP guests with a proactive approach.
- Collaborate with team members, departments, and external partners for seamless operations.
- Effectively address guest concerns and maintain high satisfaction.
- Ensure excellence in cleanliness and presentation in concierge areas.
Requirements:
- Previous concierge experience in a luxury hotel setting.
- Strong commitment to outstanding customer service.
- Excellent communication skills; multilingual abilities are a plus.
- In-depth knowledge of local attractions and events in Hong Kong.
- Effective problem-solving skills and adaptability.
- Maintain a polished appearance in line with St. Regis standards.
Other job listings with this company
Full-Time, Half-time
HKD
22,000 -
HKD
23,000
/mo
Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Provide exceptional and personalized guest services.
- Offer a wide range of concierge services, including reservations and local insights.
- Establish clear communication, addressing guest inquiries promptly.
- Stay informed about local attractions and provide personalized recommendations.
- Provide specialized services for VIP guests with a proactive approach.
- Collaborate with team members, departments, and external partners for seamless operations.
- Effectively address guest concerns and maintain high satisfaction.
- Ensure excellence in cleanliness and presentation in concierge areas.
Requirements:
- Previous concierge experience in a luxury hotel setting.
- Strong commitment to outstanding customer service.
- Excellent communication skills; multilingual abilities are a plus.
- In-depth knowledge of local attractions and events in Hong Kong.
- Effective problem-solving skills and adaptability.
- Maintain a polished appearance in line with St. Regis standards.
The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.
| Shift | Time | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| Morning | --:-- to --:-- | |||||||
| Afternoon | --:-- to --:-- | |||||||
| Evening | --:-- to --:-- | |||||||
| Overnight | --:-- to --:-- | |||||||
| Hours per week | 0 | |||||||
• Hotels, Resort & Apartments, 5 Stars
0
Followers
1000+
Employees
WELCOME TO THE ST. REGIS HONG KONG
Redefining hospitality on Hong Kong Island
Reflecting the unique vision of St. Regis through the eyes of interior designer André Fu, our hotel on Hong Kong Island is a curated mansion in the heart of Wan Chai district that masterfully blends creative architecture, diverse cultures and timeless elegance. Our luxury hotel is home to a two MICHELIN starred French restaurant helmed by Chef Olivier Elzer and a two MICHELIN starred Chinese restaurant headed by Chef Hung Chi-Kwong. The Drawing Room hosts traditional Afternoon Teas with all-day international dining while The St. Regis Bar crafts signature cocktails inspired by a tale of two cities Hong Kong and New York. East meets West in our thoughtfully designed, five-star hotel rooms while panoramic views of the harbor are available to those who upgrade to our select hotel suites. At The St. Regis Hong Kong, discerning expertise and bespoke indulgence provide you with the key to an exquisite stay in Wan Chai district.
Address
26 Harbour Rd, Wan Chai, Hong Kong
