Summary:

• Minimum of 4 years' experience
• Education Level: Certificate, Diploma
• Cantonese, English, Putonghua

Job Summary:

• Managing Guest Services and Front Desk Operations
• Maintaining Guest Services and Front Desk Goals
• Supporting Projects and Policies Related to Guest Experience and Safety
• Ensuring and Providing Exceptional Customer Service
• Managing and Conducting Human Resource Activities

Requirements:

• Minimum 5 - 6 years front desk or guest relations experience, luxury hotel background is preferred
• Experience with Opera system is an advantage
• Great teamwork skills and attention to detail
• Positive outlook and outgoing personality
• Excellent command of spoken Cantonese, English and Mandarin is a must 
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.
• Applicants with less experience will be considered as Butler or Senior Butler instead of Butler Supervisor

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.