Job Description
Summary:
- Education Level: Certificate, Diploma
- Cantonese, English
Job Summary
- Operate telephone switchboard station in order to answer telephone calls.
- Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls.
- Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Receive, record, and relay messages accurately, completely, and legibly.
- Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction.
Requirements
- Degree holder in Hospitality Management
- Related experience in 5-star hotels
- Good interpersonal and communication skills
- Capable to work independently with multi-tasking ability
Interested applicants, please apply now or send your resume to srhk.careers@marriott.com
(Personal data collected would be used for recruitment purpose only)
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.
Other job listings with this company
Full-Time,
Negotiable
Job Description
Summary:
- Education Level: Certificate, Diploma
- Cantonese, English
Job Summary
- Operate telephone switchboard station in order to answer telephone calls.
- Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls.
- Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Receive, record, and relay messages accurately, completely, and legibly.
- Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction.
Requirements
- Degree holder in Hospitality Management
- Related experience in 5-star hotels
- Good interpersonal and communication skills
- Capable to work independently with multi-tasking ability
Interested applicants, please apply now or send your resume to srhk.careers@marriott.com
(Personal data collected would be used for recruitment purpose only)
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.
• Hotels, Resort & Apartments, 5 Stars
500 - 999
Employees
WELCOME TO THE ST. REGIS HONG KONG
Redefining hospitality on Hong Kong Island
Reflecting the unique vision of St. Regis through the eyes of interior designer André Fu, our hotel on Hong Kong Island is a curated mansion in the heart of Wan Chai district that masterfully blends creative architecture, diverse cultures and timeless elegance. Our luxury hotel is home to a two MICHELIN starred French restaurant helmed by Chef Olivier Elzer and a two MICHELIN starred Chinese restaurant headed by Chef Hung Chi-Kwong. The Drawing Room hosts traditional Afternoon Teas with all-day international dining while The St. Regis Bar crafts signature cocktails inspired by a tale of two cities Hong Kong and New York. East meets West in our thoughtfully designed, five-star hotel rooms while panoramic views of the harbor are available to those who upgrade to our select hotel suites. At The St. Regis Hong Kong, discerning expertise and bespoke indulgence provide you with the key to an exquisite stay in Wan Chai district.
Address
26 Harbour Rd, Wan Chai, Hong Kong
