Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Welcome and assist guests at the front desk with check-in and check-out.
- Provide personalized butler services for an enhanced guest experience.
- Offer concierge services, including reservations and local information.
- Coordinate with housekeeping for seamless room operations.
- Handle guest inquiries, feedback, and concerns with professionalism.
- Perform front desk administrative tasks and maintain guest records.
- Provide VIP services and uphold St. Regis standards for excellence.
Requirements:
- Previous luxury hotel experience in front desk or butler roles.
- Commitment to exceptional customer service.
- Fluency in English; additional languages are a plus.
- Strong problem-solving skills and adaptability.
- Polished appearance and excellent communication skills.
Other job listings with this company
Full-Time
HKD
22,000 -
HKD
23,000
/mo
Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Welcome and assist guests at the front desk with check-in and check-out.
- Provide personalized butler services for an enhanced guest experience.
- Offer concierge services, including reservations and local information.
- Coordinate with housekeeping for seamless room operations.
- Handle guest inquiries, feedback, and concerns with professionalism.
- Perform front desk administrative tasks and maintain guest records.
- Provide VIP services and uphold St. Regis standards for excellence.
Requirements:
- Previous luxury hotel experience in front desk or butler roles.
- Commitment to exceptional customer service.
- Fluency in English; additional languages are a plus.
- Strong problem-solving skills and adaptability.
- Polished appearance and excellent communication skills.
• Hotels, Resort & Apartments, 5 Stars
0
Followers
1000+
Employees
WELCOME TO THE ST. REGIS HONG KONG
Redefining hospitality on Hong Kong Island
Reflecting the unique vision of St. Regis through the eyes of interior designer André Fu, our hotel on Hong Kong Island is a curated mansion in the heart of Wan Chai district that masterfully blends creative architecture, diverse cultures and timeless elegance. Our luxury hotel is home to a two MICHELIN starred French restaurant helmed by Chef Olivier Elzer and a two MICHELIN starred Chinese restaurant headed by Chef Hung Chi-Kwong. The Drawing Room hosts traditional Afternoon Teas with all-day international dining while The St. Regis Bar crafts signature cocktails inspired by a tale of two cities Hong Kong and New York. East meets West in our thoughtfully designed, five-star hotel rooms while panoramic views of the harbor are available to those who upgrade to our select hotel suites. At The St. Regis Hong Kong, discerning expertise and bespoke indulgence provide you with the key to an exquisite stay in Wan Chai district.
Address
26 Harbour Rd, Wan Chai, Hong Kong
