Job Description
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Receive guest orders over the phone.
- Assist with menu selections and answer any questions.
- Check with kitchen staff to ensure accurate order preparation.
- Address guest inquiries regarding wine options.
- Provide information on the origin, vintage, and style of various wines.
- Place and log call-back requests for room service orders.
- Notify guests and management promptly about any delays in service delivery.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Keep work areas clean throughout the day.
- Record transactions in the MICROS system at the time of order.
- Complete all closing reports, including MICROS reports.
- Process various payment methods.
- Follow company safety and security policies.
- Report accidents, injuries, and unsafe conditions to the manager.
Requirements:
- Excellent communication skills.
- Attention to detail and multitasking abilities.
- Professional appearance and confidentiality.
Other job listings with this company
Full-Time
HKD
20,000 -
HKD
22,000
/mo
Job Description
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Receive guest orders over the phone.
- Assist with menu selections and answer any questions.
- Check with kitchen staff to ensure accurate order preparation.
- Address guest inquiries regarding wine options.
- Provide information on the origin, vintage, and style of various wines.
- Place and log call-back requests for room service orders.
- Notify guests and management promptly about any delays in service delivery.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Keep work areas clean throughout the day.
- Record transactions in the MICROS system at the time of order.
- Complete all closing reports, including MICROS reports.
- Process various payment methods.
- Follow company safety and security policies.
- Report accidents, injuries, and unsafe conditions to the manager.
Requirements:
- Excellent communication skills.
- Attention to detail and multitasking abilities.
- Professional appearance and confidentiality.
Other job listings with this company
• Hotels, Resort & Apartments, 5 Stars
0
Followers
1000+
Employees
Welcome to The Ritz-Carlton, Hong Kong
HIGHEST HOTEL IN THE WORLD AT THE RITZ-CARLTON, HONG KONG
Situated in the heart of Kowloon in Tsim Sha Tsui ten minutes to Central business district in Hong Kong Island by taking the Mass Transit Railway. The Ritz-Carlton, Hong Kong is conveniently located atop of Elements Shopping Mall, with upscale luxury fashion brands, Chinese and Western dining options, movie theatre, China coach terminus bus station from Hong Kong to Shenzhen airport in China. The Ritz-Carlton, Hong Kong occupies from 102/F - 118/F of the International Commerce Centre. All of the rooms and suites are with spectacular views of Hong Kong skyline; looking out to the Hong Kong city, harbour or Victoria Harbour view at 490 metres above sea level. The six dining venues at The Ritz-Carlton, Hong Kong offers Michelin-star dining experience in Hong Kong from authentic Chinese at Tin Lung Heen, innovative Italian fine dining at Tosca, lunch and dinner buffet at Cafe 103 buffet breakfast, signature afternoon tea, evening cocktails at The Lounge and Bar DJ parties and tapas at Ozone located on 118 F.
