Job Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Full-Time
Negotiable
Job Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
• Hotels, Resort & Apartments, 5 Stars
1000+
Employees
Welcome to The Ritz-Carlton, Hong Kong
HIGHEST HOTEL IN THE WORLD AT THE RITZ-CARLTON, HONG KONG
Situated in the heart of Kowloon in Tsim Sha Tsui ten minutes to Central business district in Hong Kong Island by taking the Mass Transit Railway. The Ritz-Carlton, Hong Kong is conveniently located atop of Elements Shopping Mall, with upscale luxury fashion brands, Chinese and Western dining options, movie theatre, China coach terminus bus station from Hong Kong to Shenzhen airport in China. The Ritz-Carlton, Hong Kong occupies from 102/F - 118/F of the International Commerce Centre. All of the rooms and suites are with spectacular views of Hong Kong skyline; looking out to the Hong Kong city, harbour or Victoria Harbour view at 490 metres above sea level. The six dining venues at The Ritz-Carlton, Hong Kong offers Michelin-star dining experience in Hong Kong from authentic Chinese at Tin Lung Heen, innovative Italian fine dining at Tosca, lunch and dinner buffet at Cafe 103 buffet breakfast, signature afternoon tea, evening cocktails at The Lounge and Bar DJ parties and tapas at Ozone located on 118 F.
