Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Greet guests warmly and assist with seating.
- Coordinate table assignments and reservations.
- Familiarize yourself with the menu and provide recommendations.
- Address any guest issues promptly and professionally.
- Supervise waitstaff, hosts/hostesses, and other restaurant personnel.
- Train new staff members on service standards, menu details, and procedures.
- Organize staff schedules and ensure adequate coverage during peak hours.
- Ensure accurate order-taking and timely service.
- Oversee food presentation and quality.
- Monitor table turnover and overall restaurant flow.
- Manage inventory levels for beverages, utensils, and other supplies.
- Coordinate with the kitchen and bar for timely restocking.
- Health and Safety Compliance:
- Hygiene Standards: Ensure adherence to health and safety regulations.
- Monitor restaurant cleanliness and sanitation.
- Collect guest feedback and address any concerns.
- Encourage up-selling of menu items.
- Collaboration with Other Departments:
- Liaise with the kitchen staff for smooth order execution.
- Assist in organizing special events and functions.
Requirements:
- Previous experience in restaurant supervision or management.
- Excellent communication skills. Preferably high fluency in Cantonese, Chinese, and English.
- Ability to lead and motivate a team.
- Comfortable working in a dynamic environment.
- Willingness to work shifts, weekends, and holidays.
Other job listings with this company
Full-Time
HKD
18,000 -
HKD
24,000
/mo
Job Description
Summary:
- Minimum of 2 years' experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Greet guests warmly and assist with seating.
- Coordinate table assignments and reservations.
- Familiarize yourself with the menu and provide recommendations.
- Address any guest issues promptly and professionally.
- Supervise waitstaff, hosts/hostesses, and other restaurant personnel.
- Train new staff members on service standards, menu details, and procedures.
- Organize staff schedules and ensure adequate coverage during peak hours.
- Ensure accurate order-taking and timely service.
- Oversee food presentation and quality.
- Monitor table turnover and overall restaurant flow.
- Manage inventory levels for beverages, utensils, and other supplies.
- Coordinate with the kitchen and bar for timely restocking.
- Health and Safety Compliance:
- Hygiene Standards: Ensure adherence to health and safety regulations.
- Monitor restaurant cleanliness and sanitation.
- Collect guest feedback and address any concerns.
- Encourage up-selling of menu items.
- Collaboration with Other Departments:
- Liaise with the kitchen staff for smooth order execution.
- Assist in organizing special events and functions.
Requirements:
- Previous experience in restaurant supervision or management.
- Excellent communication skills. Preferably high fluency in Cantonese, Chinese, and English.
- Ability to lead and motivate a team.
- Comfortable working in a dynamic environment.
- Willingness to work shifts, weekends, and holidays.
• Hotels, Resort & Apartments, 5 Stars
1000+
Employees
WELCOME TO SHERATON HONG KONG TUNG CHUNG HOTEL
Uncover the spirit of Hong Kong five-star hotel.
Discover a greener side to Hong Kong on Lantau Island from Sheraton Hong Kong Tung Chung Hotel. Located in a residential community and commercial hub, our luxury hotel in Hong Kong is perfect for your next business or leisure escape. Lush landscapes await, as our Lantau Island hotel showcases scenic mountain and sea views with renowned trails and attractions nearby. With access to the international airport, the China border and the city via MTR, this Hong Kong five-star hotel makes traveling easy. Stay active in our extensive gym, relax on our inviting pool deck and dine on island-inspired fare at our rooftop grill. Other sophisticated restaurants at our hotel include a modern Chinese eatery, lobby lounge and international all-day dining. Business travelers in Hong Kong appreciate our event venues that offer 3,400 sqm of indoor and outdoor space, including one of the area’s largest ballrooms. After a fun day on Lantau Island, return to one of our 218 rooms featuring full-length windows with scenic views.
