Job Description
Summary:
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
- Higher Diploma or above in hospitality management or related disciplines
- 5 years of relevant experience with a minimum of 2 years at supervisory positions in reservations operations
- Self-motivated with excellent customer services and interpersonal skills
- Good problem solving & guest complaint handling skills
- Well organized and detail-minded
- A good team leader, able to work under pressure and meeting tight deadline
- Excellent written and spoken in both English and Chinese
Regal Oriental Hotel
ASSISTANT OPERATIONS MANAGER - RESERVATIONS & TELEPHONE
Job Description
Summary:
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
- Higher Diploma or above in hospitality management or related disciplines
- 5 years of relevant experience with a minimum of 2 years at supervisory positions in reservations operations
- Self-motivated with excellent customer services and interpersonal skills
- Good problem solving & guest complaint handling skills
- Well organized and detail-minded
- A good team leader, able to work under pressure and meeting tight deadline
- Excellent written and spoken in both English and Chinese
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About Us
Regal Oriental Hotel is located in the heart of Hong Kong's heritage district Kowloon City. As the only full-service hotel in the area, guests enjoy access to impeccable service, spacious guestrooms and suites, seven flexible function rooms and one ballroom, and a variety of casual dining outlets.
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