Job Description
Summary:
- Cantonese, English, Putonghua
Club Batard's all-day-dining destination, Le Clos, is looking for a presentable F&B professional, eager to work in a dynamic environment in a multicultural team, and deliver exceptional hospitality experiences.
JOB DESCRIPTION:
- Deliver quality customer service to all guests.
- Strong ability to remember guest names and preferences preferred.
- Greet each guest promptly and courteously with good smile and body language.
- Present menu and share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in organizing and execution of special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Escalate guests complain to manager on duty if unable to conduct service recovery.
- Implement plans to deliver excellent service for outlet.
Full-Time
HKD
22,000 -
HKD
25,000
/mo
Job Description
Summary:
- Cantonese, English, Putonghua
Club Batard's all-day-dining destination, Le Clos, is looking for a presentable F&B professional, eager to work in a dynamic environment in a multicultural team, and deliver exceptional hospitality experiences.
JOB DESCRIPTION:
- Deliver quality customer service to all guests.
- Strong ability to remember guest names and preferences preferred.
- Greet each guest promptly and courteously with good smile and body language.
- Present menu and share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in organizing and execution of special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Escalate guests complain to manager on duty if unable to conduct service recovery.
- Implement plans to deliver excellent service for outlet.
• Member's Clubs & Entertainment, Dining Club
0
Followers
500 - 999
Employees
Club Bâtard:
Revered as the most anticipated food and beverage launch of 2024 in the region, Club Bâtard is a prestigious members-only wine club nestled in the historic Pedder Building in Central, Hong Kong. Spanning across three connecting floors and hosting four compelling F&B concepts, the club will be home to Hong Kong’s most extensive wine collection.
Club Bâtard is dedicated to nurturing a team of passionate and accomplished service professionals with the necessary mindset and experience to serve our exclusive members.
The management of Club Bâtard is committed to creating an environment that not only sets new standards for service excellence but also prioritizes the well-being of our team members. By embracing progressive HR practices that prioritize work-life balance, our aim is to foster a sustainable and harmonious workplace that empowers our team with the flexibility and support they need to thrive both professionally and personally.
