Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Job Responsibilities
- Responsible for check-in and check-out procedures and providing guest services with the highest level and quality standards established by the Hotel.
- Handle customer inquiries and complaints in a timely and professional manner. If necessary, promptly report to their superiors.
- Coordinate with internal departments to handle requests and complaints.
Job Requirements
- Diploma or above in hotel management or related discipline
- Relevant experience in star hotel / serviced apartment
- Familiar with the Opera system
- Able to work in overnight shift
- Good communication and interpersonal skills
- Pleasant and outgoing personality
- Good command of spoken English & Mandarin
Other job listings with this company
Full-Time
Negotiable
Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Job Responsibilities
- Responsible for check-in and check-out procedures and providing guest services with the highest level and quality standards established by the Hotel.
- Handle customer inquiries and complaints in a timely and professional manner. If necessary, promptly report to their superiors.
- Coordinate with internal departments to handle requests and complaints.
Job Requirements
- Diploma or above in hotel management or related discipline
- Relevant experience in star hotel / serviced apartment
- Familiar with the Opera system
- Able to work in overnight shift
- Good communication and interpersonal skills
- Pleasant and outgoing personality
- Good command of spoken English & Mandarin
• Hotels, Resort & Apartments, 5 Stars
1000+
Employees
The Royal Garden, which is awarded as a Caring Company, opened in its doors in 1981 and today, it is one of the best available accommodation options in Hong Kong. Situated in the center of the city in Tsimshatsui, The Royal Garden Hotel Hong Kong is within close proximity to many major attractions around the city. Asides from the convenient and great location of our hotel, the rooms and facilities of The Royal Garden Hotel Hong Kong reflects absolute quality and a promise of utmost comfort for each and every guests. We offer wide range of training and development programs as well as a rewarding career for all candidates who have positive attitude at our hotel.
