Summary:
- Minimum of 1 year's experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Warmly greet guests upon arrival.
- Assist guests with their luggage, ensuring a seamless check-in process.
- Provide information about the hotel's amenities and services.
- Arrange transportation, such as taxis or shuttles.
- Oversee the bell staff team.
- Ensure efficient luggage handling for arriving and departing guests.
- Maintain a clean and organized luggage storage area.
- Act as a liaison between guests and other hotel departments.
- Handle guest complaints and resolve issues professionally.
- Assist with check-in and check-out processes as needed.
- Coordinate with other departments (housekeeping, maintenance) to ensure guest satisfaction.
- Train new bell staff members on hotel procedures and protocols.
Requirements:
- High school diploma or equivalent.
- Experience in customer service.
- Excellent communication skills. Fluency in Cantonese, Chinese and English will be advantageous.
- Ability to work well under pressure and lead a team.
- Neat, clean, and professional appearance.
Summary:
- Minimum of 1 year's experience.
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Warmly greet guests upon arrival.
- Assist guests with their luggage, ensuring a seamless check-in process.
- Provide information about the hotel's amenities and services.
- Arrange transportation, such as taxis or shuttles.
- Oversee the bell staff team.
- Ensure efficient luggage handling for arriving and departing guests.
- Maintain a clean and organized luggage storage area.
- Act as a liaison between guests and other hotel departments.
- Handle guest complaints and resolve issues professionally.
- Assist with check-in and check-out processes as needed.
- Coordinate with other departments (housekeeping, maintenance) to ensure guest satisfaction.
- Train new bell staff members on hotel procedures and protocols.
Requirements:
- High school diploma or equivalent.
- Experience in customer service.
- Excellent communication skills. Fluency in Cantonese, Chinese and English will be advantageous.
- Ability to work well under pressure and lead a team.
- Neat, clean, and professional appearance.
輪班的開始和結束時間可以由雇主和求職者協商。福利取決於每週工作的總小時數。
| 輪班 | 時間 | 一 | 二 | 三 | 四 | 五 | 六 | 日 |
| 早更 | --:-- 到 --:-- | |||||||
| 午更 | --:-- 到 --:-- | |||||||
| 夜更 | --:-- 到 --:-- | |||||||
| 通宵更 | --:-- 到 --:-- | |||||||
| 每週一小時 | 0 | |||||||
WELCOME TO SHERATON & FOUR POINTS BY SHERATON HONG KONG TUNG CHUNG
Kick back and relax on Hong Kong’s Lantau Island
We are an unique dual branded hotel, a neighborhood hub that embraces meaningful connection through elevated and lively F&B, community programs, distinctive spaces and easy access to the airport, Disneyland and Lantau destination.
地址
9 Yi Tung Road, Tung Chung, Lantau Island, Hong Kong, China
網站
https://www.marriott.com/en-us/hotels/hkgfp-four-points-hong-kong-tung-chung/overview/沒工作職位