Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
Requirements:
- At least 1-2 years relevant hotel guest service experience
- Excellent command of both spoken and written English; proficiency in Putonghua would be an advantage.
- Knowledge of MS Office. Prior knowledge of reports and database management will be an advantage.
Other job listings by this company
Summary:
- Minimum of 2 years' experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
Requirements:
- At least 1-2 years relevant hotel guest service experience
- Excellent command of both spoken and written English; proficiency in Putonghua would be an advantage.
- Knowledge of MS Office. Prior knowledge of reports and database management will be an advantage.
Other job listings by this company
WELCOME TO LE MÉRIDIEN HONG KONG, CYBERPORT
The Brand New Chic Lifestyle Hotel on Hong Kong Island
Le Meridien Hong Kong Cyberport is a chic modern lifestyle hotel providing an authentic and elevated discovery experience. Completely transformed in 2022 this Cyberport Hong Kong hotel has a mid century modern aesthetic emphasizing natural materials contrasted by darker tactile design features creating a fresh and welcoming ambiance. Its the perfect option for rejuvenating stays, memorable meals, motivating meetings and engaging events, catered to individual needs, complemented by technology, sustainability and innovation. With 170 spacious rooms and suites, 4 distinctive dining options including Al Fresco a pet friendly environment a stunning outdoor swimming pool, 2 gyms and surrounded by verdant nature Le Meridien Hong Kong Cyberport stands out in Hong Kong. The hotel is close to a range of cultural, historic and entertainment destinations with a complimentary shuttle service ensuring seamless exploration and discovery.
Address
Cyberport, 100 Cyberport Rd, Pok Fu Lam, Hong Kong