Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Other job listings with this company
Full-Time
Negotiable
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Other job listings with this company
• Hotels, Resort & Apartments, 5 Stars
1000+
Employees
WELCOME TO JW MARRIOTT HOTEL HONG KONG
DISCOVER SOPHISTICATION AT OUR DOWNTOWN HONG KONG HOTEL
Revitalize body, mind and spirit when you stay at the 5-star JW Marriott Hotel Hong Kong. Located above Pacific Place and connected directly to the Admiralty MTR station with four-line interchanging, our downtown hotel offers easy access to the shops, dining and businesses of Hong Kong Central along with Lan Kwai Fong and Victoria Peak. Warmly designed, sophisticated hotel rooms feature complimentary Wi-Fi, deluxe bedding, modern amenities, and views over Victoria Harbour, the scenic mountains or the glittering downtown skyline. Dining venues range from a Michelin-starred Cantonese restaurant and an all-day restaurant with live kitchens to an alfresco seafood bar and a stylish lounge. Plan your next meeting or social function in Hong Kong and be delighted with distinctive venues including a pillarless ballroom, outdoor spaces and contemporary conference rooms. If you're interested in exploring, our prime location makes it easy to discover the city. Your 5-star escape awaits at JW Marriott Hotel Hong Kong
