Job Description

Summary:

  • Minimum of 10 years' experience
  • Cantonese, English, Putonghua

Operation Manager 

Overall Purpose: Responsible for managing day-to-day operations and ensuring the efficient management of staff and service quality. 

Overseeing various units, including the office, villas, yacht, and supervising all staffing, including chefs, helpers, drivers, and office admin staff.  Reporting directly to the private company owner.

Key Responsibilities:

  • Manage the owner's office, ensuring smooth operations and service quality.
  • Oversee the maintenance and ensure high standards for the owner's house and villas, comparable to a luxury hotel.
  • Coordinate and manage services on the owner's yacht, ensuring a high standard of service.
  • Supervise catering services for the owner's events and personal requirements.
  • Ensure that all staff under the role's supervision perform their duties efficiently at the highest service level.
  • Monitor and maintain service quality standards across all units under the role's responsibility.
  • Handle any ad-hoc requests or tasks from the owner in a prompt and professional manner.
  • Maintain confidentiality and discretion in all aspects of the role.

Requirements:

  • Proven experience as an Operation Manager or in a similar role, preferably in a private household setting.
  • Strong organizational and managerial skills.
  • Excellent communication and interpersonal abilities.
  • Ability to handle multiple tasks and prioritize effectively.
  • Attention to detail and a high level of professionalism.
  • Knowledge of service standards and protocols.
  • Flexibility to work irregular hours and adapt to the owner's schedule.
  • Discretion and respect for the owner's privacy.

 

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Posted 8 hours ago
Save
Job Description

Summary:

  • Minimum of 10 years' experience
  • Cantonese, English, Putonghua

Operation Manager 

Overall Purpose: Responsible for managing day-to-day operations and ensuring the efficient management of staff and service quality. 

Overseeing various units, including the office, villas, yacht, and supervising all staffing, including chefs, helpers, drivers, and office admin staff.  Reporting directly to the private company owner.

Key Responsibilities:

  • Manage the owner's office, ensuring smooth operations and service quality.
  • Oversee the maintenance and ensure high standards for the owner's house and villas, comparable to a luxury hotel.
  • Coordinate and manage services on the owner's yacht, ensuring a high standard of service.
  • Supervise catering services for the owner's events and personal requirements.
  • Ensure that all staff under the role's supervision perform their duties efficiently at the highest service level.
  • Monitor and maintain service quality standards across all units under the role's responsibility.
  • Handle any ad-hoc requests or tasks from the owner in a prompt and professional manner.
  • Maintain confidentiality and discretion in all aspects of the role.

Requirements:

  • Proven experience as an Operation Manager or in a similar role, preferably in a private household setting.
  • Strong organizational and managerial skills.
  • Excellent communication and interpersonal abilities.
  • Ability to handle multiple tasks and prioritize effectively.
  • Attention to detail and a high level of professionalism.
  • Knowledge of service standards and protocols.
  • Flexibility to work irregular hours and adapt to the owner's schedule.
  • Discretion and respect for the owner's privacy.

 

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Other job listings with this company

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HotelsHR Limited
Central & Western - Hong Kong
Others Sectors, Others
About Us

HotelsHR Group

 

HotelsHR is an executive search firm specializing in the hospitality industry. Since our establishment in 2001, we have established ourselves as a leading hospitality recruiter in the Asia Pacific region. Throughout the years, we have earned the trust of renowned hotel groups, resorts, restaurants, and private clubs, who have chosen us as their preferred partner.

With a track record of helping numerous candidates fulfill their career aspirations through our client partnerships, we take great pride in our ability to connect clients and candidates based on talent fit, personality traits, and leadership style.

Headquartered in Hong Kong, HotelsHR operates branch offices in Beijing, Singapore, and Kuala Lumpur. We have three dedicated recruitment divisions that offer specialised services in Senior Management, Recruitment Outsourcing (RPO), and Graduate Placement. Our primary commitment is to provide the hospitality industry with exceptional talent and support our clients in achieving their business goals.

Address & Website
Address

Suite 9C, Ho Lee Commercial Building, 38-44 D’Aguilar Street, Lan Kwai Fong, Central, Hong Kong

Website
www.hotelshr.com
Company Video
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