Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.
- To be responsible for handling guest special services, acting as an information centre and resolving guest problems whenever possible. Coordinate with other departments as required.
- To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.
- To professionally handle confidential information with a high degree of integrity.
- Responsible for providing Parkview Tour for Suite guest.
Requirements:
- Degree or Diploma holder in Hospitality Management or related discipline
- A minimum of two-year experience in Front Desk operation.
- Excellent command in English, Cantonese, Mandarin and any other language would be an asset
- Neat and well-groomed appearance
- Customer focused with a pleasant, positive and outgoing personality
- Knowledge of Property Management System – Opera
- Overnight duties (around 7 days per month)
- Candidates with less experience will be considered as Front Services Representative.
Other job listings with this company
Half-time, Overnight
Negotiable
Job Description
Summary:
- Minimum of 1 year's experience
- Education Level: Certificate, Diploma
- Cantonese, English, Putonghua
Responsibilities:
- To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.
- To be responsible for handling guest special services, acting as an information centre and resolving guest problems whenever possible. Coordinate with other departments as required.
- To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.
- To professionally handle confidential information with a high degree of integrity.
- Responsible for providing Parkview Tour for Suite guest.
Requirements:
- Degree or Diploma holder in Hospitality Management or related discipline
- A minimum of two-year experience in Front Desk operation.
- Excellent command in English, Cantonese, Mandarin and any other language would be an asset
- Neat and well-groomed appearance
- Customer focused with a pleasant, positive and outgoing personality
- Knowledge of Property Management System – Opera
- Overnight duties (around 7 days per month)
- Candidates with less experience will be considered as Front Services Representative.
The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.
| Shift | Time | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| Morning | --:-- to --:-- | |||||||
| Afternoon | --:-- to --:-- | |||||||
| Evening | --:-- to --:-- | |||||||
| Overnight | 23:00 to 9:00 | |||||||
| Hours per week | 70 | |||||||
• Others, Others
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Employees
HotelsHR Group
HotelsHR is an executive search firm specializing in the hospitality industry. Since our establishment in 2001, we have established ourselves as a leading hospitality recruiter in the Asia Pacific region. Throughout the years, we have earned the trust of renowned hotel groups, resorts, restaurants, and private clubs, who have chosen us as their preferred partner.
With a track record of helping numerous candidates fulfill their career aspirations through our client partnerships, we take great pride in our ability to connect clients and candidates based on talent fit, personality traits, and leadership style.
Headquartered in Hong Kong, HotelsHR operates branch offices in Beijing, Singapore, and Kuala Lumpur. We have three dedicated recruitment divisions that offer specialised services in Senior Management, Recruitment Outsourcing (RPO), and Graduate Placement. Our primary commitment is to provide the hospitality industry with exceptional talent and support our clients in achieving their business goals.
Address
Suite 9C, Ho Lee Commercial Building, 38-44 D’Aguilar Street, Lan Kwai Fong, Central, Hong Kong
