Summary:

• Minimum of 7 years' experience
• Education Level: Degree or above
• Cantonese, English, Putonghua

We are seeking an Assistant Engineer Manager for our client, a renowned Private Members Club to join their team. 

Key Responsibilities:

• Organize and manage the work of Engineers, Technicians and other team members; monitor their performance and give them support to ensure that maintenance services are delivered to internal and external customers efficiently and effectively that meet their requirements; attend special events as required to ensure smooth operation from technical perspective.
• Develop and implement comprehensive maintenance service plans to ensure the operation of the buildings and effective functioning of the facilities in the Clubhouse at all times and achievement of KPIs and service standards; submit regular reports to manager in various areas including but not limited to engineering audit, maintenance and hygiene inspections, status of work orders, and occupational safety and health.
• Assist in formulating preventive maintenance strategy and implement preventive maintenance programmes to keep the assets in good order and reduce unscheduled downtime and major repairs.
• Review Service Level Agreements with customers, and design and implement tailor made programmes to ensure services are delivered in the most efficient manner according to customers’ needs.
• Prepare and update Operation and Maintenance Manuals as well as Standard Operating Procedures (SOPs) and ensure full compliance by the facilities maintenance teams and contractors; develop business continuity plan and ensure that best practice in the industry is implemented.
• Administer staff matters including duty rosters, deployment, leave arrangement, training, coaching and staff development; conduct specific training on emergency procedures, system operation and other relevant topics to the Engineering Team.
• Perform any other related duties as and when assigned by the supervisor.

Requirements:

• A degree in Building Services or Electrical/Mechanical Engineering or a related discipline
• A minimum of 7 years’ solid experience in facility management gained from hospitality industry including 3 years at managerial level
• Possessing relevant professional qualifications, e.g. HKIE, CIBSE, IMFA, IMechE or IEE.
• Knowledge of best practice in facility management, Service Level Agreement and KPIs
• Strong leadership and organizational skills in planning and scheduling
• Excellent customer service skills
• Good communication skills in both spoken and written English and Chinese